HSCAssociate Privacy Policy

Overview

HSCAssociate collects limited personal information so we can respond to tutoring enquiries, provide study resources, and improve the support we offer students and families. We aim to collect only what is reasonably necessary.

What We Collect

Depending on how you use our website, we may collect:

• Contact details such as name, email address and phone number
• Student details such as year level, subjects and learning goals
• Messages submitted through enquiry or resource forms
• Basic usage data such as page visits and interactions for analytics

How We Use Information

We use personal information to:

• Respond to tutoring enquiries and match students with suitable support
• Provide access to free study resources and updates (where consent is given)
• Improve website experience, content quality and student support systems
• Maintain records relevant to tutoring operations and communications

Marketing and Resource Emails

If you request a free resource or submit an enquiry, we may send follow-up emails related to tutoring or study support. Where an optional marketing consent is offered, you can choose whether to receive ongoing updates.

Storage and Security

We take reasonable steps to protect personal information from unauthorised access, misuse or disclosure. No system is completely risk-free, but we use reputable platforms and practical safeguards appropriate to the information we collect.

Third-Party Services

We may use third-party services for website hosting, analytics, forms, email delivery and student support tooling. These providers may process information on our behalf in accordance with their own privacy terms and applicable law.

Access, Updates and Contact

If you would like to access, update or request deletion of your personal information, please contact us at info@hscassociate.com.au. We will respond within a reasonable timeframe.